Privacy Policy
Last updated: 9 July 2026
Flood Control International Limited is committed to protecting your privacy and handling personal information fairly, transparently and securely.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, how long we keep it, and the choices and rights available to you.
This policy applies to all websites owned and operated by Flood Control International Limited unless a website specifically states otherwise. Depending on the website you are visiting, some of the technologies or services described in this policy may not be in use.
Who we are
Flood Control International Limited designs, manufactures and supplies flood protection systems and products to commercial, industrial, infrastructure and public sector organisations throughout the UK, Ireland and internationally.
Flood Control International Limited
Kilworthy Park
Tavistock
Devon
PL19 0FZ
United Kingdom
Email: enquiries@floodcontrolint.com
Telephone: +44 (0)1822 619730
Information we collect
Depending on how you interact with our websites or business, we may collect information that you provide directly, such as your name, company name, job title, email address, telephone number, postal address, country, project information, flood protection requirements and any information you include in an enquiry or correspondence.
When you visit one of our websites, we may collect technical information such as your IP address, browser type, device type, operating system, pages viewed, date and time of visit, referring website and approximate geographic location. This information helps us maintain website security, improve website performance and understand how our websites are used.
How we use your information
We may use your information to respond to enquiries, prepare quotations, provide products and services, manage customer relationships, deliver customer support, improve our websites, monitor website performance, maintain security, prevent fraud and abuse, meet legal obligations and send marketing communications where appropriate.
Our lawful basis for processing
We only process personal information where we have a lawful reason to do so. This may include processing that is necessary to perform a contract, processing based on our legitimate business interests, processing based on your consent, or processing that is required to meet a legal obligation.
Analytics and website technologies
Depending on the website you visit, we may use website analytics and measurement tools including Google Analytics, Fathom Analytics, Lead Forensics and Stape server-side conversion tracking. Not every Flood Control International website uses every technology.
These services help us understand visitor behaviour, improve website performance, identify popular content, measure marketing effectiveness and improve the user experience. Where required by law, non-essential technologies are only activated after the appropriate level of cookie consent has been provided.
The Ireland website is a legacy HTML website. At the time this page was updated, no active analytics or tracking code is required on this privacy page.
Lead Forensics
Some of our websites use Lead Forensics. Lead Forensics helps us understand which organisations are visiting our website by identifying publicly registered business IP addresses. It is designed to identify businesses rather than individual visitors.
Marketing communications
Where you have requested information from us, made an enquiry, downloaded resources or otherwise interacted with our business, we may contact you about products or services that may be relevant. Where consent is required, we will ask for it. You can unsubscribe from marketing communications at any time.
Sharing your information
We do not sell your personal information. We may share information with trusted third parties where necessary to operate our business, such as website hosting providers, IT support providers, cloud infrastructure providers, analytics providers, customer relationship management systems, professional advisers, payment providers, and legal or regulatory authorities where required.
International data transfers
Some trusted service providers may process information outside the United Kingdom, Ireland or the European Economic Area. Where this happens, we take steps to ensure appropriate safeguards are in place to protect personal information in accordance with applicable data protection law.
How long we keep your information
We only keep personal information for as long as necessary. Retention periods depend on legal requirements, contractual obligations, regulatory obligations, business needs and legitimate interests. When information is no longer required, it is securely deleted or anonymised.
Protecting your information
We take the security of personal information seriously. Appropriate technical and organisational measures are in place to protect information against unauthorised access, disclosure, alteration, loss or destruction. These measures may include secure hosting, encrypted connections, access controls, password protection, software updates, monitoring, backups and security reviews.
Links to other websites
Our websites may contain links to external websites. Once you leave our websites, we are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing personal information.
Children's privacy
Our websites and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have unintentionally collected information from a child, we will delete it as soon as reasonably practicable.
Your rights
Depending on your location and applicable legislation, you may have the right to access your personal information, correct inaccurate information, request deletion, restrict processing, object to processing, request data portability, withdraw consent where processing relies on consent, and lodge a complaint with a data protection authority.
In the UK, the relevant authority is the Information Commissioner's Office. In Ireland, the relevant authority is the Data Protection Commission.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, our services or our business practices. The latest version will be published on our websites with the revision date shown at the top of this page.
Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at enquiries@floodcontrolint.com.
Cookie Policy
Last updated: 9 July 2026
This Cookie Policy explains how Flood Control International Limited uses cookies and similar technologies across our websites.
This policy applies to all websites owned and operated by Flood Control International Limited unless a website specifically states otherwise. Depending on the website you are visiting, some of the technologies described in this policy may not be in use.
What are cookies?
Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. They help websites function, remember preferences, improve performance, keep websites secure and understand how visitors use the site.
Why we use cookies
We may use cookies and similar technologies to ensure our websites function correctly, improve performance, remember preferences, understand website usage, identify technical problems, improve user experience, measure marketing effectiveness and support business development activity.
We only use non-essential cookies where appropriate consent has been provided.
Types of cookies we may use
Strictly necessary cookies are essential for the operation and security of our websites. They may support core functionality such as form submissions, cookie preference storage, load balancing, session management and website security.
Functional cookies allow websites to remember choices you have made, such as preferences or accessibility settings.
Analytics and performance cookies help us understand how visitors use our websites, which pages are popular, and how website performance can be improved.
Marketing and business intelligence cookies help us understand the effectiveness of marketing activity and identify organisations that may be interested in our products or services.
Technologies we may use
Depending on the website you visit, we may use one or more of the following technologies:
- Google Analytics: helps us understand how visitors interact with our websites.
- Fathom Analytics: provides privacy-focused website usage statistics while minimising the collection of personal information.
- Lead Forensics: helps identify organisations visiting our websites using publicly available business IP address information.
- Stape server-side tracking: supports more reliable website measurement and conversion tracking.
- Embedded third-party content: some pages may include content from services such as Google Maps, YouTube, Vimeo or social media platforms.
Not every website uses every service. The Ireland website is a legacy HTML website and does not require active analytics or tracking code on this privacy page.
Cookie consent
When you first visit one of our websites, you may be presented with a cookie consent banner. Where required by law, non-essential cookies will only be activated after you have provided consent.
You may be able to accept all cookies, reject non-essential cookies or choose your cookie preferences. Preferences can usually be changed at any time using the cookie settings available on the relevant website.
Managing cookies
Most web browsers allow you to view, delete, block or restrict cookies. Blocking some cookies may affect website functionality and performance.
Third-party cookies
Some cookies may be placed by trusted third-party providers who deliver services on our behalf. These organisations are responsible for their own privacy practices, and we recommend reviewing their privacy policies for more information.
Current cookies
The cookies used on our websites may change from time to time as our websites evolve and new functionality is introduced. Where a website uses a cookie consent platform, it may provide an up-to-date list of cookies currently in use, including cookie name, provider, purpose, category and expiry period.
The Ireland website is a legacy HTML website. At the time this page was updated, this privacy page does not require Google Tag Manager, legacy Google Analytics or other active tracking scripts.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legislation, website functionality, technology or our services. The latest version will be published on our websites with the revision date shown at the top of this page.
Contact us
If you have any questions about this Cookie Policy or how cookies are used across our websites, please contact us at enquiries@floodcontrolint.com.